73 Canal Street
New York, NY
Mon-Sat 9.00-15:00
Sunday CLOSED
New York, NY
Sunday CLOSED
Effective Date: April 2026
Last Updated: April 2026
Upland Plumbing (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website uplandplumbing.biz (the “Website”), contact us by phone, email, or online forms, or use our plumbing services.
Personal Information: When you schedule an appointment, request a quote, or contact us, we may collect your name, phone number, email address, physical address, and service details.
Payment Information: When you pay for services, we collect payment details necessary to process your transaction. Payment processing is handled through secure, PCI-compliant third-party payment processors. We do not store full credit card numbers on our servers.
Website Usage Information: We automatically collect certain information when you visit our Website, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and date and time of visits.
Cookies and Tracking Technologies: Our Website uses cookies, web beacons, and similar technologies to enhance your browsing experience, analyze website traffic, and understand how visitors interact with our content. You can control cookie preferences through your browser settings.
We use the information we collect to provide, maintain, and improve our plumbing services, process appointments and service requests, communicate with you about scheduled services, estimates, and follow-ups, process payments and send invoices, respond to your inquiries and provide customer support, send promotional communications about our services (with your consent), analyze website usage to improve our online presence, comply with legal obligations and protect our rights.
Schedule plumbing service appointments.
Respond to inquiries and service requests.
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with service providers who assist us in operating our business (such as payment processors, website hosting, and analytics services), when required by law, court order, or governmental authority, to protect the rights, property, or safety of Upland Plumbing, our customers, or others, and in connection with a business transfer such as a merger, acquisition, or sale of assets.
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure server environments, limited employee access to personal data, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Service records may be retained for the duration required by California business and licensing regulations.
If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information. You have the right to know what personal information we collect about you and how it is used, request deletion of your personal information (subject to certain exceptions), opt out of the sale or sharing of your personal information (we do not sell personal information), and not be discriminated against for exercising your privacy rights. To exercise these rights, contact us at support@uplandplumbing.com or call 909-836-2665.
Our Website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
Our Website may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. The updated policy will be posted on this page with a revised effective date. We encourage you to review this page regularly.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: support@uplandplumbing.biz
Phone: 909-836-2665
Website: uplandplumbing.biz